Supply chain management (SCM) refers to the oversight and coordination of the various processes and systems that are involved in the production, handling, and distribution of goods and services. It involves the management of materials, information, and financial flows in a network of organizations that are involved in the production, handling, and distribution of goods and services. The goal of SCM is to ensure that the right goods and services are delivered to the right place at the right time and at the right price. It involves managing relationships with suppliers, manufacturers, warehouses, distribution centers, and transportation companies, as well as with customers. There are several key functions involved in SCM, including:
- Demand planning and forecasting: This involves predicting what products will be needed and when they will be needed, so that the necessary resources can be put in place.
- Procurement: This involves purchasing the raw materials and other resources that are needed to produce goods and services.
- Production planning and control: This involves planning and coordinating the production process to ensure that goods are produced efficiently and on time.
- Inventory management: This involves deciding how much of each product should be kept on hand and in what location, in order to meet demand while minimizing costs.
- Distribution: This involves getting the finished products to the customers in a timely and cost-effective manner.
- Customer service: This involves managing relationships with customers and ensuring that their needs are met.
SCM is a complex process that requires careful planning and coordination in order to be successful. It requires the use of advanced systems and technologies to track materials, information, and financial flows throughout the supply chain.